Helping The Building Maintenance Company Meet Its Customers’ Reactive Demands
A Business Built Upon Outstanding Service
The Building Maintenance Company, formed in 1988, provides commercial property maintenance for a variety of sectors. Operating as a family run business out of Newcastle, their team offer high quality reactive maintenance services across a large geographical area, from Central Scotland to the Midlands.
A Relationship Formed on Experience and Understanding
As a reactive maintenance firm, The Building Maintenance Company commits to tight deadlines and they need total confidence that their fleet will be able to handle this pressure. Our team at Dawsongroup vans provided a service that met their needs. Our extensive knowledge and experience in the reactive maintenance sector has become the foundation of a strong relationship between Dawsongroup vans and The Building Maintenance Company that has grown over the past 15 years.
“Dawsongroup vans adds value to our business because they understand what we are trying to deliver to our clients,” said Will Ridley, Managing Director & Co-Owner of The Building Maintenance Company. “We are aware that we could buy our fleet of vans, however; knowing the importance of our fleet to operations and knowing that Dawsongroup has all the servicing and maintenance covered, gives us peace of mind. With our fleet covered, Dawsongroup vans allows us to focus on what we do best.”
A Relationship Built on Trust and Reliability
One of the key things that has remained at the heart of this relationship is trust and service. Will Ridley, Managing Director and Co-Owner of The Building Maintenance Company, said, “We have used competitors of Dawsongroup in the past, and though the rates were always competitive, we were not getting looked after properly. With Dawsongroup vans, the personal service received alongside their genuine understanding of what we are trying to achieve, means we can react quickly to customer demands with total confidence in the vans which are transporting our workforce.”
Expansion Is on The Cards for The Future
As a business, The Building Maintenance Company has a five-year plan and sees Dawsongroup vans playing an integral part in it, providing the vehicles and services to underpin this development. Helen Crawford, Operations Manager at The Building Maintenance Company, said, “As we continue to expand our services and locations, we will need to ensure that the quality of service we provide our customers with does not faulter. This is why we see Dawsongroup continuing to play a vital role within our business. The more we grow, the more vans we need to keep up with the demand, and Dawsongroup’s nationwide service fits this plan perfectly.”
If you are looking for a fleet provider you can trust to meet your business demands, contact the team at Dawsongroup vans to discover more about how the Smarter Asset Strategy can support your business growth.
If you want to find out more about the solutions Dawsongroup can provide for your business, request a free consultation with a Dawsongroup expert by completing the contact form below.
UK Head office
Delaware Drive
Tongwell
Milton Keynes
MK15 8JH
Dawsongroup plc | Company reg. no. 01902154 (registered in England and Wales)